Terms and Conditions

Confirmed bookings requires:
• Passenger name
• Passenger number details – number of adults / child / infants
• Age of infants if travelling for child / baby car seat purposes
• Arrival and departure flight details including dates & times
• Arrival and departure location. Airport, Hotel, Resort, Port, etc.
• Any additional requirements such as flowers leis / bottled water / baby car seat /excess luggage / surfboards / wheel chair / sporting equipment. Charges do apply as per the rates schedule.

Cancellation Policy

Bookings cancelled 7 days or more from booked date qualify for 100% refund.
Bookings cancelled 24 hours before departure will incur a 50% cancellation fee, at our discretion
Bookings cancelled within 24 hours of departure will incur a 100% cancellation fee, at our discretion
Postponements due to flight or marine operator delays, where the service is rebooked for a later date / or time will incur no fees

• Transfers from Nadi Airport– 50% cancellation fee
• Transfers from Hotel, Resort or Port – 100% cancellation fee
• Transfers from Nadi International Airport – 50% cancellation fee
• Transfers from Hotel, Resort, Port or any other location – 100% cancellation fee